RETURN AND REFUND POLICY

We offer a 100% money back (not including shipping charge), no questions asked refund if you are unsatisfied with your first bottle of Zenerect. You have 30 days from the date of purchase to return your bottles and any unused pills to us for a refund. Please note that we cannot provide a full refund if you made a multi bottle order and have opened at least 2 bottles, as you will know if the product works for you upon your first 2 pill dose. If multiple bottles have been opened then your refund will be based on the per bottle cost of the package you select. You will always be refunded the full amount for the first bottle opened. For example, if you order 6 bottles at a cost of $199.99 and you only return 3 unopened bottles (within the 30 day refund period) then we will refund you for 4 bottles (3 unopened bottles plus your first opened bottle) at the per bottle cost of $33.33 for a total of $133.32 back to your credit card used for the original purchase. To receive a refund, please make sure that the full name associated with the order is on the return address of your package. No returned, refused or Return To Sender packages will be accepted or processed as a return We highly recommend that a return receipt be requested for any product that is returned. We are not responsible for packages lost in the return shipping process. Upon receipt of the package, your credit card will be refunded within 7-10 business days.

***This return policy does not apply to TRIAL orders that were placed prior to February 23, 2009 (date trial offer was discontinued) that are enrolled in the auto-ship program as the customer has the ability to cancel at anytime during the first 27 days of the free trial if they are not satisfied with the product.***

Returns must be sent to:

Big Apple Supplements

527 Third Avenue, #362

New York, NY 10016

FREE TRIAL TERMS OF AGREEMENT

For all TRIAL orders placed from September 30, 2008 to February 22, 2009, the following terms were in a large box on the order page and customer clicked a check box stating he/she agreed to the following terms:

We are so confident you will love our product that we are sending you a full month supply of Zenerect for a thirty (30) day free trial period. You must provide your billing information so we can charge you shipping and handling (not refundable) for the free trial. You will automatically be enrolled in our preferred customer auto-ship program and on the 30th day from your trial you will be shipped a 2 month supply of Zenerect for only $99.98 ($10 off regular price). In addition, you will be shipped a fresh 2 month supply every 60 days thereafter (i.e. you will be shipped a new 2 month supply on day 90, 150 and 210 following your initial free trial order). You may cancel your enrollment in our auto-ship program by calling us at 201-377-5340 or emailing us at info@zenerect.com and providing the full name on the order. All cancellations must be received at least three (3) days prior to your rebill date in order to avoid being charged for your next 2 month supply.

Please note: We do not accept returns of the 2 month Zenerect supply, as customers have the ability to cancel their enrollment in the auto-ship program at any point during the first 27 days of their trial, if they are unsatisfied with the product. No returned, refused or Return To Sender packages will be accepted or processed as a refund.

Limit one free trial per household.

All chargebacks are thoroughly investigated and we reserve the right to blacklist you with merchant services which will complicate future online purchases. Denying a purchase that you have made, or refuting future charges which you agree to by accepting the terms of our trial offer, is illegal and will result in an investigation which can lead to heavy fines or other legal action against you. In addition, your credit rating can be affected by false claims of fraud. If you have any questions or concerns, please contact us to clarify the matter.

For all TRIAL orders placed prior to September 30th, 2008, the following terms were in a large box on the order page and customer clicked a check box stating he/she agreed to the following terms: :

We are so confident you will love our product that we are sending you a full month supply of Zenerect for a two (2) week free trial period. You must provide your billing information so we can charge you shipping and handling (not refundable) for the free trial. From the date of your order we will assume 5 days for shipping (shipping time may be more or less based on your location and date of the week order was placed). Your free trial will last from days 6-19. At any time during that period, if you are not satisfied with the product than you can return the bottle and unused pills to us, and you will not incur any additional costs. We highly recommend that a return receipt be requested for any product that is returned. We are not responsible for packages lost in the return shipping process. The package must be received by us by the 25th day from your order. If it is not received by that time, you will be billed on the 26th day $54.99 for your first month’s supply of Zenerect. Having enjoyed the use of the product, you will be enrolled in our preferred customer auto-ship program and on the 45th day from your original order, and every sixty (60) days thereafter, we will ship you a two month supply of Zenerect at the reduced cost of $79.98 for two bottles. You may cancel your enrollment in our auto-ship program at anytime by emailing us at info@zenerect.com or calling us at 201-377-5340.

Please note: We do not accept returns of the 2 month Zenerect supply, as customers have the ability to cancel their enrollment in the auto-ship program at any point during the first 27 days of their trial, if they are unsatisfied with the product. No returned, refused or Return To Sender packages will be accepted or processed as a refund.

Limit one free trial per household.
 

• Guaranteed to work the very first time you use it
• Bigger, harder and longer lasting erections
• Works for up to 72 hours
• Works with alcohol
• Increases sexual stamina and sex drive
• More powerful and intense orgasms
• Faster recovery for second orgasm
• No harmful side effects